RxWiki to launch Patient Verified Reviews for online feedback
"Patient Verified Reviews help patients voice their praises and concerns,” Azim Nagree, chief operating officer of RxWiki Inc., said in a statement. “While it is not surprising that pharmacies in our network score extremely well for being trustworthy and friendly, we were impressed that they also score so highly for being fast and efficient in addition to providing good value.”
The platform is expected to be different than other online rating services. While services such as Google and Yelp allow anyone to give reviews, Patient Verified Reviews can only be completed by actual patients of the pharmacy.
"We pride ourselves on our customer service, and it's great to have a way to measure whether patients are seeing the extra level of attention we give to them," David Scott, co-owner of Scott Pharmacy, said. "We can't fix anything we don't know about, so we look forward to getting feedback on areas we can still improve."
RxWiki is a digital health company that specializes in powering websites, mobile apps and digital marketing for thousands of pharmacies.