CVS Caremark receives trio of accreditations from URAC

URAC has accredited CVS Caremark's Pharmacy Adviser counseling program run by the Health Call Center and its Pharmacy Benefit Management and Drug Therapy Management.
URAC promotes health care quality through accreditation, certification and measurement.
"At CVS Health, we are proud to earn accreditation from URAC in these three categories, which emphasize our commitment to providing high quality pharmacy benefit management support including coordinated patient care and outstanding customer service to our millions of members," CVS Caremark President Jonathan Roberts said. "These services are especially important for our members with complex, chronic conditions who may struggle with their medication regimens and disease management."
By receiving these accreditation, CVS Health has shown its overall dedication to quality care, the improvement of processes and better outcomes for its patients.
"URAC accreditation shows that CVS Health is a pharmacy benefit management organization able to adhere to standards that cover important aspects of care such as claims processing, developing proper drug formulary and consumer access," URAC President and CEO Kylanne Green said. "Quality policies and procedures are paramount as the price and complexity of medications rise. CVS Health chose to demonstrate their performance through URAC's independent accreditation of their services."